To apply, please send cover letter and CV to claire.philpott@knatchbull.com
Role Overview
As a Senior Quality Controller, you will ensure the highest quality standards across all product ranges. You'll contribute to delivering world-class products that align with Knatchbull's ethos through excellent organization, reliability, and efficient problem-solving skills.
Key Responsibilities
Quality Control
- Maintain highest quality standards across all product lines
- Handle garments and record measurements
- Coordinate with local and international factories
- Drive continuous improvement with suppliers
- Travel to factories as needed
- Manage fitting schedules and preparation
- Meet daily targets
- Maintain organized stockroom and rails
Data & Reporting
- Maintain detailed quality control records for MTM, bespoke & RTW
- Prepare regular reports for production and retail teams
Alteration Management
- Coordinate workload between internal and external resources
- Track alterations through internal systems
- Prepare garments for alterations
- Quality check altered garments
- Manage international alteration tailors
- Report daily workload metrics
Product Quality
- Inspect fabrics, trims, and components
- Ensure proper labeling and packaging
- Address quality issues from retail teams
- Integrate customer feedback into improvements
- Manage supplier credits and refunds
- Coordinate deliveries and shipments
Additional Responsibilities
- Support training and development initiatives
- Perform alterations when needed
- Take on additional projects as required
Qualifications
Education & Experience
- Degree in Garment Quality Control or related field
- 5+ years experience in luxury fashion quality control
- Proven factory production management experience
- Expert knowledge of garment construction and tailoring
Technical Skills
- Microsoft Office 365 proficiency
- Zendesk experience
Soft Skills
- Strong communication and leadership
- Exceptional attention to detail
- Adaptable in fast-paced environments
- Self-motivated and independent
Benefits
- Join an innovative luxury women's tailoring team
- Work with traditional and modern techniques
- Competitive compensation package
- Support sustainability in fashion