Senior Garment Quality Controller

To apply, please send cover letter and CV to claire.philpott@knatchbull.com

Role Overview

As a Senior Quality Controller, you will ensure the highest quality standards across all product ranges. You'll contribute to delivering world-class products that align with Knatchbull's ethos through excellent organization, reliability, and efficient problem-solving skills.

Key Responsibilities

Quality Control

  • Maintain highest quality standards across all product lines
  • Handle garments and record measurements
  • Coordinate with local and international factories
  • Drive continuous improvement with suppliers
  • Travel to factories as needed
  • Manage fitting schedules and preparation
  • Meet daily targets
  • Maintain organized stockroom and rails

Data & Reporting

  • Maintain detailed quality control records for MTM, bespoke & RTW
  • Prepare regular reports for production and retail teams

Alteration Management

  • Coordinate workload between internal and external resources
  • Track alterations through internal systems
  • Prepare garments for alterations
  • Quality check altered garments
  • Manage international alteration tailors
  • Report daily workload metrics

Product Quality

  • Inspect fabrics, trims, and components
  • Ensure proper labeling and packaging
  • Address quality issues from retail teams
  • Integrate customer feedback into improvements
  • Manage supplier credits and refunds
  • Coordinate deliveries and shipments

Additional Responsibilities

  • Support training and development initiatives
  • Perform alterations when needed
  • Take on additional projects as required

Qualifications

Education & Experience

  • Degree in Garment Quality Control or related field
  • 5+ years experience in luxury fashion quality control
  • Proven factory production management experience
  • Expert knowledge of garment construction and tailoring

Technical Skills

  • Microsoft Office 365 proficiency
  • Zendesk experience

Soft Skills

  • Strong communication and leadership
  • Exceptional attention to detail
  • Adaptable in fast-paced environments
  • Self-motivated and independent

Benefits

  • Join an innovative luxury women's tailoring team
  • Work with traditional and modern techniques
  • Competitive compensation package
  • Support sustainability in fashion

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