Seasonal Stockroom Assistant

Fixed-Term Contract
Immediate Start - February 2027

Location: Knatchbull, 32 Savile Row

Reporting To: Commercial Merchandising & Operations Manager

About the Role

We are seeking a Seasonal Stockroom Assistant to support our team during our peak trading period. This is a hands-on operational role focused on supporting stock accuracy, stockroom organisation and order fulfilment.  The successful candidate will play a key part in supporting the Stock Controller with the day-to-day running of the stockroom, helping ensure product is accurately received, stored, picked, packed and prepared for both clients and internal business requirements. This position is offered on a fixed-term basis through February 2027 to provide additional support during the busy holiday trading period. There may be an opportunity for extension for the right candidate should business needs require ongoing support.

Key Responsibilities:

Supporting the Stock Controller

• Support all aspects of inventory control, including receiving deliveries from the warehouse, processing stock accurately and reporting any discrepancies.
• Ensure stock is organised, accessible and accurately maintained within the stockroom at all times.
• Support the sales team by retrieving merchandise promptly and efficiently, including stock requests, omnichannel orders and stock callbacks.
• Assist with stock transfers between locations and the warehouse, and assist with unpacking allocations and processing incoming deliveries.
• Support order fulfilment across all channels, including accurately picking, packing and preparing customer orders for shipment.
• Support the packing and preparation of Ready-to-Wear collections for trunk shows, along with unpacking and processing returned stock.
• Participate in stocktakes and cycle counts.

Stockroom Operations

• Maintain a clean, organised and efficient stockroom environment at all times.
• Ensure the care, handling and protection of all products in accordance with company standards.
• Verify that barcodes, swing tags and product information correctly match each garment and report any inconsistencies.

Administrative Support

• Assist with general administration tasks and operational support where required.
• Liaise with Client Services and the wider team regarding orders, stock movements and client requests.

Skills, Experience & Qualifications

• Minimum 1 year of stockroom, inventory, logistics or back-of-house experience within luxury retail.
• Excellent organisational skills with strong attention to detail.
• Ability to work efficiently and accurately in a fast-paced environment.
• Strong communication skills and a collaborative approach.
• Confidence handling stock and inventory processes with a high level of accuracy.
• Good working knowledge of Microsoft Office, particularly Excel.
• Experience using Shopify is desired, but not essential.

Personal Profile

• Highly organised and detail-oriented.
• Proactive with a positive, can-do attitude.
• Takes pride in maintaining high operational standards.
• Comfortable performing physical stock handling duties.
• Reliable, adaptable and willing to support the wider business where required.
• Passionate about delivering an exceptional luxury retail experience through operational excellence.

Availability

• 35 hours per week.
• Flexibility to occasionally work evenings or Saturdays when business needs require. Whilst not expected on a regular basis, additional support may be needed during peak trading periods, stocktakes and events.
• Ideally available throughout the Christmas trading period (excluding Bank Holidays).
• Available for an immediate start through to February 2027.